Question 1

How do I find the right tutor for my child?

Accepted Answer

We match students with tutors based on curriculum, subject, learning style, and location. We provide a trial lesson so you can assess the fit before committing. If you'd like a different tutor, we'll quickly arrange an alternative.

Question 2

What subjects do you tutor?

Accepted Answer

We offer tutoring in all major subjects: Mathematics, English, Science (Physics, Chemistry, Biology), Languages (Arabic, French, Spanish, Mandarin, German, Urdu), Humanities, Business Studies, Economics, and Computing. Curriculum support includes IB, IGCSE, British, American, Indian, and UAE Ministry of Education frameworks.

Question 3

What qualifications do your tutors have?

Accepted Answer

All our tutors are university-educated with subject expertise. Over 85% hold teaching certifications or have formal education training. We verify tutor qualifications and check references before they work with families.

Question 4

Can tutoring be in-home or online?

Accepted Answer

Both options available. 70% of our families choose in-home tutoring for convenience; others prefer online for flexibility. You decide what works for your family. Our online platform uses secure video conferencing with digital tools.

Question 5

How do I schedule lessons?

Accepted Answer

Lessons are fully flexible. You can arrange weekday, weekend, evening, or intensive holiday sessions. All tutors offer both weekly ongoing lessons and ad-hoc sessions as needed. You're in control of scheduling.

Question 6

What is a trial lesson?

Accepted Answer

A trial lesson is your first session with a tutor. You can observe their teaching style, see how they interact with your child, and assess whether it's a good fit. There's no obligation to continue if you prefer a different tutor.

Question 7

How much does tutoring cost?

Accepted Answer

Rates vary by tutor qualifications, subject, and student level. We offer flexible packages and discounts for ongoing lessons. Contact us for a customised quote based on your specific requirements.

Question 8

Do you offer group tutoring?

Accepted Answer

We primarily offer one-on-one tutoring for maximum personalization. Small group options may be available for compatible students taking the same curriculum and subject. Contact us to discuss your needs.

Question 9

How do you track student progress?

Accepted Answer

Tutors provide progress notes after each session. We track understanding of key concepts, skills development, and exam readiness. Regular feedback helps families understand improvements and areas for continued focus.

Question 10

Can tutors help with exam preparation?

Accepted Answer

Absolutely. We specialize in exam prep for IGCSE, IB, SAT, ACT, AP, and other major exams. Intensive prep programs can be arranged leading up to exam dates with focus on strategies and past papers.

Question 11

What are your tutoring rates?

Accepted Answer

Rates depend on tutor experience, subject, and student level. Primary students generally have lower rates than secondary. Specialised exam preparation may have different rates. We provide a customised quote based on your specific needs — contact us for details.

Question 12

What payment methods do you accept?

Accepted Answer

We accept bank transfers, credit card payments, online payment platforms, and monthly invoicing. Flexible payment options available including pay-per-lesson or monthly packages.

Question 13

Do you offer package deals?

Accepted Answer

Yes. Booking packages of multiple sessions provides savings compared to individual session rates. Packages can be used flexibly over agreed time periods. Contact us for details.

Question 14

Is there a long-term contract required?

Accepted Answer

No. We don't require long-term contracts. You can book ongoing weekly lessons month-to-month, or arrange ad-hoc sessions as needed. Full flexibility to start and stop tutoring.

Question 15

Are there cancellation or rescheduling charges?

Accepted Answer

Cancellations with 24 hours notice are free. Last-minute cancellations may incur a charge. If the tutor cancels, the lesson is rescheduled at no cost. We're flexible with rescheduling for reasonable notice.

Question 16

Do you offer discounts for intensive programs?

Accepted Answer

Yes. Holiday intensive programs, exam-prep packages, or multiple students in a family may qualify for special rates. Contact us to discuss your specific situation.

Question 17

How do I get started with tutoring?

Accepted Answer

Contact us with your child's age, curriculum, subjects, and location. We'll match you with suitable tutors and arrange a trial lesson. After the trial, you decide to continue or try a different tutor. Simple and straightforward.

Question 18

How long does it take to find a tutor?

Accepted Answer

We typically match families with tutors within 2 hours. For urgent requests, we can often arrange same-week lessons. Our network covers all Dubai areas.

Question 19

What happens in a trial lesson?

Accepted Answer

The trial lesson is a normal tutoring session. The tutor assesses your child's current level, understands their learning style, and covers relevant material. Afterward, you decide if you'd like to continue with that tutor or try another.

Question 20

Can I change tutors if needed?

Accepted Answer

Yes, absolutely. If the tutor isn't the right fit, let us know and we'll arrange a different tutor. Your child's comfort and learning are our priority.

Question 21

What information do you need to match me with a tutor?

Accepted Answer

We ask for your child's age, current curriculum, subjects needing support, learning goals, location in Dubai, and preferred lesson format (online or in-home). This helps us find the best tutor match.

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